At the airport
INTERNATIONAL FLIGHTS
Check in for all International flights opens 3 hours prior to departure and closes strictly 60 minutes prior to departure time.
We need you to check in at least two hours prior to departure.
Important Documentation:
Please ensure that you meet the Vanuatu Government's entry requirements by having following document/s ready before you commence your travel:
1. Confirmed return ticket / e-ticket itinerary
If you do not hold a Visa for one way entry into Vanuatu, you must have proof of a return ticket at time of check-in or uplift will be denied. This document is required to be viewed by Vanuatu Immigration in Port Vila & Santo
2. A valid passport
With at least 6 months validity, if you do not have this minimum validity you will be denied uplift. This is a Vanuatu Immigration department requirement
3. A Visa or relevant travel documents
Many guests travelling as tourists may not require a tourist visa before arrival. For example if you are a tourist from Australia or New Zealand or any of the countries on this link (https://immigration.gov.vu/index.php/visa-unit/visa-exempt) you will not require a visa before you travel. For full details please visit the Vanuatu immigration site at: https://immigration.gov.vu/
4. Proof of onward ticket
If you are connecting onwards from one of our international flights, either in Brisbane, Sydney, Melbourne, Auckland, Noumea, Nadi, Port Vila, Santo, to Asia, Africa, Europe, Pacific and the Americas you will need to show proof of your onward ticket.
BAGGAGE ALLOWANCE: CLICK HERE
WHEN LEAVING VANUATU
We think its great if you to take home authentic souvenirs from Vanuatu, however there are some items that Airports Vanuatu Security does not allow you to take into the aircraft cabin on international; especially powdered kava or coffee. This is because the packaging on these can be problematic when pressurized. So, to ensure your coffee and kava gets home safely with you please pack these in your suitcase/ Checked luggage. ALL KAVA AND COFFEE will be seized at the screening area in Vanuatu by the Airports Vanuatu Staff. Passengers are advised that Air Vanuatu takes no responsibility and is not involved in the confiscation of goods or any baggage screening at airport security.
DOMESTIC FLIGHTS
All domestic check-in counters open 2 hours prior to departure time and close 45 minutes before departure.
Please ensure that you have the following documents ready when checking in:
- Your flight ticket – you may show this electronically or a paper print out
- Please note before boarding you will be asked to show a Departure Tax Receipt. When travelling between provinces, there is a small Provincial tax to pay at the airport.
- Valid ID Document: Passport/VNPF Card/National ID Card/Driver's License/School ID Card
Air Vanuatu has a Sales & Information desk at the Port Vila domestic terminal.
MINIMUM CONNECTION TIME
It is important that you give yourself adequate time between your first flights arrives and your next flight departs. This time between flights is known as your minimum connection time.
- International minimum connection time is 2 hours
- Domestic minimum connection time is 1 hour