New Entry Requirements For Australia and New Zealand

Information for International Travellers Into Australia

There is currently a global outbreak of novel coronavirus (COVID-19).

Symptoms of COVID-19 are similar to other respiratory illnesses and can include fever, sore throat, cough, tiredness and shortness of breath. This information sheet should be read in conjunction with the ‘What you need to know’ and ‘Isolation guidance’ information sheets. Go to for the list of high risk countries and information sheets.

Who is required to stay at home?

All travellers must isolate for a period of 14 days after they have entered Australia. If you need to transit domestically, you may complete this transit and then begin your precautionary 14 day self- isolation period. If you have a layover, you must remain in the airport or self-isolate in your accommodation for the transit period. Refer to the ‘Isolation guidance’ information sheet for further information.

If you have returned from a country or region that is at higher risk for COVID-19, you may also be required to undergo enhanced health screening on arrival in Australia.

What do I do if I am sick right now?

If you are experiencing symptoms of COVID-19, let a member of the airline or ship crew know now. If you are in the airport or seaport contact a biosecurity officer now.

What do I do if I get sick while in Australia?

If you become unwell, you must:

Stay in your home or hotel.

Isolate yourself from others and use a separate bathroom if available.

Put on a surgical mask if you are near other people. If you don’t have one, cover your cough and sneeze.

Wash your hands frequently with soap and water and use alcohol-based hand rub.

Call a doctor and tell them your recent travel history.

If you have serious symptoms such as difficulty breathing, call 000, ask for an ambulance and notify the ambulance officers of your recent travel history.

How can I prevent the spread of coronavirus?

Practising good hand and sneeze/cough hygiene is the best defence against most viruses:

Wash your hands frequently with soap and water, including before and after eating, and after going to the toilet.

Cover your cough and sneeze, dispose of tissues, and wash your hands.

If unwell, avoid contact with others (stay more than 1.5 metres from people).

More information

For the latest advice, information and resources, go to

Call the National Coronavirus Help Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.

The phone number of each state or territory public health agency is available at if you have concerns about your health, speak to a doctor.


Information for international travellers – Version 2 (15/03/2020)

Released by the Australian Government - Department of Health



Information for International Travellers Into New Zealand

Air Vanuatu would like to advise all Customers travelling to New Zealand that the New Zealand Government has introduced new border restrictions, which require mandatory 14-day self-isolation for all arriving Customers arriving into New Zealand - except Customers whose travel has originated from the Pacific Islands.

These restrictions come into effect midnight Sunday 15 March 2020 and also applies to New Zealand citizens and Residents.

All Customers travelling to New Zealand and are wishing to change or defer their travel may do so by contacting their Travel Agent or the Air Vanuatu Reservations

To view Air Vanuatu’s Commercial Policy please click here

Customers should continue to visit the following website for more up to date information: