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Payment And Fees 1500X875 Payment And Fees 1500X875

Payment and fees

Making Payments: What you need to know.

We are currently experiencing some card payment failures and our technical teams are working to resolve this. If your online payment is not processing, please contact us here via our call centers and we will assist you to make your purchase.

 

When it comes to payment options for your online bookings, we've got you covered. Here's what you need to know:

  1. Currencies: Air Vanuatu transacts all online bookings in either Australian (AUD) or New Zealand (NZD) dollars.
  2. Bookings to/from Australia, the South West Pacific, and within Vanuatu (domestic) are all transacted in AUD.
  3. Bookings to/from New Zealand are transacted in NZD.
  4. Bookings to/from Australia are transacted in AUD.
  5. Accepted Cards: We accept American Express, MasterCard, and Visa cards for online payments.
  6. Please note that your bank may apply surcharges to your account, so it's a good idea to check with them if you're unsure.

For a successful transaction, follow the step-by-step prompts during the booking process, and you'll receive a copy of your flight itinerary in your provided email address. This itinerary will include a ticket number, confirming a successful transaction.

If you encounter any questions or issues during the online payment process, click our web support team link here to assist and follow up.