Shipment of Cargo To/From Vanuatu
This page is activated during the SoE in Vanuatu.
The following cargo acceptance procedures must be followed by Air Vanuatu Customers, Freight Forwarder and Contractors in the shipment of cargo on any Air Vanuatu operated cargo flights.
All cargo export shipments are subject to 100% pre-screening.
All cargo import shipments are subject to 100% pre-screening by regulated agents.
Responsibility of the Shipper
The shipper/freight forwarder must comply with:
- All formalities required by the Vanuatu Customs, National Disaster Management Office (NDMO), Vanuatu Ministry of Health, Vanuatu Biosecurity and other relevant Vanuatu authorities
- Air Vanuatu Cargo rules of acceptance
- All government authorities requirements of the departing and destination country
- All necessary requirements from the Carrier concerning certificates, packing, packaging, carriage, delivery of goods, or other
Approval of Air Freight
Shippers and Freight Forwarders are required to seek pre-approval from the Vanuatu Customs Department for their consignments.
The Director of Customs and Inland Revenue is responsible to inform Air Vanuatu Cargo on each cargo approval granted under his discretion.
Right of Inspection of Air Vanuatu
Air Vanuatu’s approved Cargo General Sales Agents (GSA) and Cargo Terminal Operators (CTO) reserve the right to inspect or examine the packaging and contents of all the shipment and to inquire into the correctness or sufficiency of information or documents tendered in respect of any shipment and ensure consignments comply with proper packaging standards, volume and weight restrictions and limitations.
For any imports or exports to and from Australia, New Caledonia, Fiji, limitation is set at 50kg per any one piece
For any imports or exports to and from New Zealand, limitation is set at 32kg per any one piece.
Outsized and Volume cargo, Pallets, Skids, Unit Load Device (ULD’s) are restricted on Air Vanuatu operated Cargo Flights and cannot be accepted for carriage.
Air Vanuatu Restrictions on Cargo Acceptance
Medical supplies and Pharmaceutical shipments can be pre-arranged with Air Vanuatu Cargo once approved by relevant authorities. The shipment must meet all applicable Air Vanuatu’s requirements. Shippers must inform relevant authorities prior to arranging medical suppliers or pharmaceutical shipments.
All perishable cargo uplift must comply with respective authorities (i.e. customs/quarantine) and applicable requirements in accordance with the current IATA Perishable Cargo Regulations (PCR). Compliance with applicable authorities must be completed before arrival and/or departure of the shipment
Air Vanuatu will continue to accept Dangerous Goods as cargo in line with the current IATA Dangerous Goods regulated best practice. Forbidden dangerous Goods and radioactive material are forbidden on Air Vanuatu Cargo flight.
Live Animal as cargo are subject to all formalities by relevant government authorities from departing and destination country and prior approval must be obtained. Air Vanuatu will not transport Live Animal if routing is outside of the existing routes and doesn’t meet our requirement.
Human Remains are subject to Government approval of departing and destination country and must meet all relevant requirements as per current procedure.
Shippers are responsible for ensuring that the cargo is packed in accordance with Air Vanuatu Cargo requirements and in an appropriate way for carriage to ensure that it can be carried safely with ordinary care in handling and so as not to injure or damage any persons, cargo or property and must be complied with the weight restrictions.
The contents of each consignment must be properly packed to withstand all normal transport handling.
Consignment or packages showing signs of damage or leakage at the time of acceptance, the carrier reserves the right to refuse carriage of cargo and will be returned immediately to the shipper or freight forwarder or agent and the airway bill will be withdrawn from the system.
Air Vanuatu Cargo Priorities
Air Vanuatu will prioritise cargo shipments according to the approval of the Director of Customs as follows:
- Medical supplies and Pharmaceuticals supplies
- Aircraft Parts
- Perishable Food Items
- General cargo and stores
- Other essential goods etc.
Air Vanuatu will closely monitor each shipment, in conjunction with the support and advice from Air Vanuatu’s approved Cargo agents.