Airport Check-in

» International Flights

Air Vanuatu International check in counters open: 2.5 hours before a flight departs - New Zealand is 3 hours prior.

ALL INTERNATIONAL FLIGHTS CLOSE STRICTLY 40 MINUTES PRIOR TO DEPARTURE TIME.

We recommend travellers and groups check in at least two hours prior to departure. This will allow you enough time to complete immigration and security formalities and avoid causing a flight delay or missing your flight.

 Important Information :

Please ensure that you meet the Vanuatu Governments entry requirements by having following document/s ready before you commence your travel :

1. Confirmed return ticket / e-ticket itinerary
   If you do not hold a Visa for one way entry into Vanuatu, you must have proof of a return ticket at time of check-in or uplift will be denied. This document is required to be viewed by Vanuatu Immigration in Port Vila & Santo.
   
2. A valid passport
   With at least 6 months validity, if you do not have this minimum validity you will be denied uplift. This is a Vanuatu Immigration department requirement.
   
3. A Visa or relevant travel documents
   For return entry into the country from where you commenced your travel.
4. Proof of onward ticket
   if you are connecting with other international flights, either in:  Brisbane, Sydney, Melbourne, Auckland, Noumea, Nadi, Port Vila, Santo, to Asia, Africa, Europe, Pacific and the Americias.

Security Screening

Please refer to the Department of Transport website for Liquids Gels and Aerosols requirements and exemptions CLICK HERE

» Domestic

All domestic check in counters open 90 minutes prior and close 20 minutes before departure.

From 01DEC11, 0730 departures (first ATR flight of the day) now depart from the Port Vila, International Terminal. Customers travelling on an ATR operated morning flight are advised to check in at the International terminal at least 90 minutes prior to departure. Freight lodgings to remain at the domestic terminal. For more information please call 23868


We recommend travellers and groups check in at least two hours prior to departure. This will allow you enough time to complete security formalities and avoid causing a flight delay or disappointment in missing your flight.

Please ensure that you have the following documents ready when checking in: 

•  Departure Tax (Provinicial taxes will need to be paid upon check-in)

Air Vanuatu have a Sales & Information desk at the Port Vila domestic terminal for any inquiries on NF domestic services - Phone: 25758　

All domestic flights are required to be reconfirmed prior to departure -
Contact your nearest Air Vanuatu office - Click here