Terms of Use

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Please read the following terms and conditions relating to your use of our website carefully.

By using the www.airvanuatu.com website ('Website'), you agree to these Terms and Conditions of Use ("Terms & Conditions"). We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time. You should check these Terms & Conditions periodically for changes. By using this Website after we post any changes to these Terms & Conditions, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms & Conditions, you should not use our Website.

1. Restrictions on Use of Materials

Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display this Website and the material provided hereon for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms & Conditions. You acknowledge that this Website contains information, software, photographs, illustrations, video clips, audio clips, text, graphics, icons, messages, comments, feedback, ideas, notes, drawings, articles, functionalities and other materials (collectively, "Content") that are protected by copyrights, data base rights, patents, trademarks, trade secrets and/or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereafter devised. All Content is copyrighted under applicable copyright laws and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. All trademarks appearing on this Website are trademarks of their respective owners.

Our commercial partners, suppliers, advertisers, sponsors, licensors, contractors and other third parties may also have additional proprietary rights in the content which they make available on this Website. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit any of the Content, in whole or in part. You may not insert or implement any link to this Website in any other website owned, maintained or operated by you, your employer or any other third party without the prior written permission of Air Vanuatu Operations Ltd.

When Content is downloaded to your computer, you do not obtain any ownership interest in such Content. Modification of the Content or use of the Content for any other purpose, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.

By using this Website you agree not to use any robot, spider, other automatic device, or manual process to monitor or copy web pages from the Website or any content contained herein without Air Vanuatu's ' prior expressed written permission. You undertake not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website. You further undertake not to take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website.

2. Data Protection

We are committed to protecting your privacy and security. Any personal data that we collect from you when you use this Website will be processed in accordance with our Privacy Policy. You confirm that when using this Website, you consent to your personal data being used and processed in accordance with our Privacy Policy.
Please note that the processing of personal data collected from members of Qantas Frequent Flyers Program is done solely in accordance with the Qantas Frequent Flyer Privacy Policy.


By accepting the Terms & Conditions, you consent to the processing of your personal data as set out in the Privacy Policy or, if you are a Qantas frequent Flyer member, as set out in the Qantas Frequent Flyer Policy.

3. Disclaimers of Warranties

Please note the following important disclaimers of warranties:
The products, offerings, Content and materials on this Website are provided "as is" and without warranties of any kind, either express or implied. Except as prohibited by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, compatibility, security, accuracy or non-infringement of intellectual property.


Neither Air Vanuatu nor any of our licensors, licensees, service providers or suppliers warrant that this Website or any function contained in this Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the servers that make this Website available are free of viruses or other harmful components.


Any product, offering, Content and material downloaded or otherwise obtained through the use of this Website is done at your sole risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such product, offering, content or material.


While every care is taken to ensure that the information displayed on the Website is correct, no warranty or representation is given as to its quality, accuracy, fitness for purpose, usefulness or completeness. Neither Air Vanuatu, nor any of our licensors, licensees, service providers or suppliers warrant or make any representations regarding the use or the results of the use of the products, offerings and Content in this Website in terms of their correctness, accuracy, reliability, or otherwise.


These disclaimers apply to the fullest extent permitted by law.

4. Limitation of Liability

You expressly understand and agree that (to the fullest extent permitted by law) we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, or any other damages whatsoever. If you are dissatisfied with any portion of our Website, or with any of these Terms & Conditions, your sole and exclusive remedy is the discontinuation of your use of this Website.

5. Links or feeds to third party sites

Air Vanuatu may provide different types of links or feeds to other websites owned, controlled or operated in whole or in part by third parties. The links or feeds to any such third party websites are provided solely for your convenience and information. The content in any of these third party websites is not under Air Vanuatu control, and you acknowledge and agree that if you decide to access any such website, you do so entirely at your own risk. The fact that Air Vanuatu provides a link or feed to a third party website does not mean that Air Vanuatu endorses, authorises or sponsors any such site or that it is affiliated with such third party. Any mention on the Website of a third party's products or services which is provided for your convenience and information purposes only does not constitute an endorsement nor a recommendation of such products or services by Air Vanuatu.

Furthermore, web sites owned, controlled or operated in whole or in part by third parties may provide links to this Website. Air Vanuatu did not examine the content of these websites and has no influence or say whatsoever in the content or other characteristics of these websites.

Air Vanuatu has commercial agreements with: House of Travel Pty Ltd T/A Specialist Holidays Pty Ltd & Air Vanuatu Holidays, Allianz Insurance, Amadeus Car which has agreements with Hertz. Avis, Budget and Eurocar. Content and products offered on these sites/feeds is not admistered nor controlled by Air Vanuatu (Operations) Ltd. Please read the terms and conditions of these 3rd party suppliers.

6. Indemnification

You agree to indemnify, hold harmless and, at our option, defend Air Vanuatu and our officers, directors, employees, shareholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable law fees and expenses) arising from your improper use of this Website, your violation of these Terms & Conditions, or your infringement, or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity.

7. Miscellaneous Terms

If any provision of these terms shall become or be declared unlawful, void, or for any reason unenforceable, such provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions. These Terms & Conditions are the entire agreement between you and us relating to the subject matter herein.